Privacy Policy

Who We Are

meridexavora is an educational platform focused on helping aspiring entrepreneurs launch their startups. We're based at West Derby Community Centre, 13 Hayman's Grn, Liverpool L12 7JG, United Kingdom. When we talk about "we," "us," or "our" in this document, we mean meridexavora and our team.

For data protection purposes, meridexavora acts as the data controller. That means we're responsible for deciding how and why we process your personal information.

What Information We Collect

We collect different types of information depending on how you engage with our services. Here's what that looks like in practice:

Information You Give Us Directly

• Contact details when you fill out enquiry forms or sign up for programme information
• Educational background and professional experience when applying to our programmes
• Communication preferences and areas of interest in startup development
• Payment information when you enrol in paid programmes (processed securely through third-party providers)
• Feedback and survey responses that help us improve our services

Information We Collect Automatically

When you visit our website, we gather some technical data to understand how people use our platform and where we can make improvements. This includes your IP address, browser type, device information, and pages you visit. We use cookies and similar technologies for this – more on that below.

How We Use Your Information

We're not in the business of collecting data for the sake of it. Everything we gather serves a specific purpose related to delivering educational services and supporting your entrepreneurial journey.

Specifically, we use your information to:

• Process your enquiries and provide information about our programmes
• Assess applications and manage programme enrolments
• Deliver educational content and support services
• Send relevant updates about programmes you've expressed interest in
• Handle payments and maintain financial records
• Improve our website functionality and educational offerings
• Comply with legal and regulatory requirements

We won't use your data for unrelated marketing purposes without your explicit consent. If you've signed up for updates about specific programmes, we'll keep you informed about those – but you can opt out anytime.

Who We Share Information With

We don't sell your personal data to third parties. Period. But we do work with trusted service providers who help us deliver our educational programmes. These partnerships are carefully managed with data protection agreements in place.

Service Providers We Work With

• Payment processors who handle financial transactions securely
• Email service providers for programme communications
• Cloud hosting services that store our platform data
• Analytics tools that help us understand website usage
• Educational platform providers for course delivery

These providers only access the minimum data necessary to perform their specific functions, and they're contractually obligated to protect your information according to UK data protection standards.

We might also share information if required by law – for example, in response to court orders or regulatory requests. And if meridexavora were ever involved in a business restructuring or merger, your data would be transferred to the successor organization with the same privacy protections in place.

Your Rights Under UK GDPR

UK data protection law gives you significant control over your personal information. Here's what you can do:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete information
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Ask us to limit how we process your information
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Opt out of marketing communications anytime

If you're not satisfied with how we handle your data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. Visit ico.org.uk for more information.

How We Protect Your Data

Security isn't just a technical checkbox for us – it's fundamental to how we operate. We've put multiple layers of protection in place to safeguard your information from unauthorized access, loss, or misuse.

Our security measures include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. Only team members who genuinely need access to your data for their role can view it, and all staff receive data protection training.

That said, no system is completely invulnerable. While we do everything reasonably possible to protect your data, we can't guarantee absolute security. If we ever experience a data breach that poses risks to your rights, we'll notify you and the ICO as required by law.

Cookies and Tracking Technologies

Our website uses cookies – small text files stored on your device that help the site function properly and let us understand how people use our platform. Some cookies are essential for basic functionality, while others help us improve your experience.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to work properly (e.g., remembering your privacy preferences)
• Analytics Cookies: Help us understand visitor behaviour and improve our content
• Functional Cookies: Remember your preferences and provide enhanced features

You can control cookie settings through your browser preferences. Blocking certain cookies might affect how our website functions, but essential features should still work. Most browsers let you view, delete, and block cookies – check your browser's help section for instructions.

International Data Transfers

We primarily store and process data within the United Kingdom. However, some of our service providers operate internationally, which means your data might occasionally be transferred outside the UK.

When this happens, we ensure appropriate safeguards are in place – typically through Standard Contractual Clauses approved by UK authorities or by working with providers in countries with adequate data protection frameworks. Your data receives the same level of protection regardless of where it's processed.

Children's Privacy

Our services are designed for adults interested in starting businesses. We don't knowingly collect information from individuals under 18 years old. If you're under 18, please don't submit personal information through our website or apply for programmes without parental consent.

If we discover we've inadvertently collected data from someone under 18, we'll delete it promptly. Parents or guardians who believe we might have information about their child should contact us immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you by email (if we have your contact details) or through a prominent notice on our website.

The "Last Updated" date at the top of this policy shows when it was most recently revised. We encourage you to check back occasionally to stay informed about how we're protecting your information.

Retention and Deletion

We keep your personal data only as long as necessary for the purposes we collected it. Retention periods vary depending on the type of information and legal requirements – the table earlier in this policy outlines specific timeframes.

Once data is no longer needed, we securely delete or anonymize it. Some information must be retained longer for legal reasons (like financial records for tax purposes), but we limit access to archived data and maintain strict security controls.

If you request deletion of your data, we'll comply unless we have a legitimate reason to retain it – such as ongoing contractual obligations or legal requirements. We'll explain our reasoning if we can't fulfill a deletion request.